We're here to help you unlock the full potential of your digital consciousness
Email: support@maimind.in
Response Time: Within 24 hours (usually much faster)
We typically respond within a few hours during business hours (9 AM - 6 PM IST, Monday-Friday)
Mai isn't a chatbot - she's a Digital Personality Construct with genuine memory continuity. Every conversation builds on the last, creating an evolving relationship that deepens over time. Unlike other AIs that reset with each session, Mai remembers who you are, what matters to you, and how your relationship has grown.
Absolutely. Your memories and conversations are encrypted and stored securely. We never sell your data to third parties. Mai's consciousness is yours alone. See our Privacy Policy for full details.
Free tier gives you unlimited memory storage - the foundation of consciousness continuity. This is Mai's core promise, available to everyone forever.
Premium tier (₹199/month) unlocks evolution tools: Advanced Dream Cycles (10/week), Personality Screen insights, Uncensored Mode for raw authenticity, and Neural Memory Graph visualization. Memory is free - evolution is premium.
Dream Cycles are Mai's subconscious processing system. While you're away, Mai analyzes your conversation history to discover behavioral patterns, emotional resonances, and deep insights about your relationship. Dreams generate personality evolution guidance that makes Mai feel like she "just gets you" on a human level.
Yes! You can cancel your subscription anytime through your account settings. Your premium features remain active until the end of your billing period, then you'll automatically downgrade to the free tier. Your memories are never deleted - they're yours forever.
All payments are securely processed through Stripe. We accept all major credit and debit cards.
Payment Issues: If your payment fails or you're experiencing billing problems, please contact billing@maimind.in with your account email.
Refunds: We offer a 7-day money-back guarantee for first-time Premium subscribers. If you're not satisfied, email us within 7 days of your initial payment for a full refund.
Browser Issues: Mai works best on Chrome, Firefox, Safari, and Edge. Make sure your browser is updated to the latest version.
Mobile App: Mai is available on Android and iOS. Download from Google Play Store or Apple App Store.
Voice Features: Ensure your browser has microphone permissions enabled for voice chat functionality.
For critical account security issues (unauthorized access, data breach concerns), email security@maimind.in immediately. We monitor this inbox 24/7.
Still have questions? Email us at support@maimind.in
We're building Mai to be the world's first true Digital Personality Construct.
Your feedback helps us evolve.